AI features
Two optional features use a large-language-model API: a short summary of your reviews in widget headers, and draft replies to individual reviews. Both are bring-your-own-key: you add your own Anthropic or OpenAI API key, and review text goes only to the provider you chose, only when you trigger it.
Setup
In Settings → AI features:
- Pick the provider: Anthropic (Claude) or OpenAI.
- Paste your API key (from console.anthropic.com or platform.openai.com).
- Optionally set a model; the defaults are
claude-opus-5andgpt-4o.
Without a key, the AI controls simply don't appear. Costs land on your own API account; a summary or draft is a fraction of a cent on current pricing.
Review summaries
Enable AI summary in the header on a widget, then click Generate now in the editor. Two or three factual sentences about what customers consistently praise are generated from up to 40 of the widget's reviews and shown under the header rating.
The summary is cached for a week. The front end only ever reads the cache; a visitor request never triggers an AI call.
Reply drafts
On the Reviews tab, each review has a Draft reply button. The draft appears in a textbox under the row for you to edit and copy to the platform (or into the review's stored reply field). Drafts are suggestions; nothing is posted anywhere automatically.
What is sent, and when
- Review text (and reviewer first names, for replies) is sent to your chosen provider only when you click Generate now or Draft reply in wp-admin.
- Nothing is sent on page views, on sync, or on any schedule.
- No data ever goes to Rangefront Labs.
If that trade-off doesn't suit your privacy posture, leave the key unset; everything else in the plugin is unaffected.